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Fallback Fonts in Power BI and Deneb Visuals

Meagan Longoria gets a request:

This week, I was working with a client who requested I use the Segoe UI font in their Power BI report. The report contained a mix of core visuals and Deneb visuals. I changed the fonts on the visuals to Segoe UI and published the report. But my client reported back that they were seeing serif fonts in some visuals. I couldn’t replicate this on my machine while viewing the report in a web browser or in Power BI Desktop.

Read on to see what the problem was, as well as the workaround.