So the first issue was that the software was built in-house by another company in the same industry. Imagine, for example, if a large bakery had created an ERP system and another large bakery wanted to move to that system. Sounds great, right? Well, you run into two issues in that scenario.
First, a bakery is not an independent software vendor. Programming, by definition, is not their core competency. Which means that you may run into fragility or issues that you wouldn’t run into with a commercial piece of software. It also means that there isn’t going to be any documentation on migrating to the software or implementing it. Why would there be. If you built software for one company, why would you create scaffolding to move other companies onto it?
Second, not every business is the same. A lot of the fundamentals are the same, but you will run into many edge cases. We do invoices this way. They do workorders this way. We handle purchase orders this way. They handle inventory that way.
The way that I think about it is like a sea shell. It’s this intricate curve that’s grown over time, organically, to fit that creature. If you just try to fit a different snail or mollusk in that shell, it may not work out.
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