Joey D’Antoni describes a problem:
All that being said, customers buy online services and expect them to be available. One of the reasons a company chooses Fabric, Databricks, or Snowflake is the notion that those platforms for Spark and various data warehousing options will be secured, patched, and better maintained than a non-technology company could do by simply deploying Spark into Kubernetes or VMware. With that, the cloud providers have an obligation to deliver services to their customers, and deliver availability and performance congruent with their pricing.
One of the things I expect from a cloud provider is honest post-mortems when they have an outage, and maintaining a history of their outages. These histories help architects better design systems, as we can better identify weaknesses in various cloud services that we might want to design around. Azure and AWS both do an excellent job of providing detailed information around “what happened” in incidents.
But as Joey mentions, Microsoft Fabric doesn’t have the same information. It also doesn’t have a dedicated SLA. But it does have a series of outages over the past month.