John Deardurff shares some advice:
After 25 years as a Microsoft Certified Trainer (MCT), one thing I have learned is that teaching technical content requires more than just subject‑matter expertise. Great technical instructors create an environment where learners feel comfortable, engaged, and motivated to explore complex concepts at their own pace.
Click through for ten such tips. I tend to follow seven of them pretty well, though the three around questions are where I’m weakest.