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Errors Sending Subscription E-mails in SSRS

Garry Bargsley sorts out an e-mail problem:

Recently, I was tasked with creating an email subscription to a new SSRS report in an environment that I was not familiar with.  I have created my fair share of subscriptions in my day, and this one was very straightforward.

I found the report, clicked on Manage, and went to the Subscription page.  Clicked on New Subscription and filled in all the information, easy peasy.

The subscription is ready to go when the schedule kicks in the next day, or so I thought.

Turns out that wasn’t quite the case. Read on to see what happened and how Garry fixed the problem.