Diplomacy In Action

Mala Mahadevan describes a bad backup situation:

I dug into the script – it was simple – it pulled an alphabetical list of databases from system metadata and proceeded to back them up. It didn’t do this one simple thing – leave TEMPDB off the list. So when the backups got down to TEMPDB, they promptly failed. Now as a smart person – I should have just communicated this to her and had it fixed quietly. But, I was young and rather hot headed at that time. It amazed me that a DBA with several years of experience did not know that TEMPDB cannot be backed up. So, I waited until the team meeting the next day. And when the said job failure came up again – I said that I knew the reason and stated why. I also added that this was a ‘very basic  thing’ that junior DBAs are supposed to know. I was stopped right there. It did not go down well. Her face was flaming red because a consultant showed her up in front of her boss in a bad light. She said she would talk to her boss and collegues the next day (several of whom were nodding their heads disapprovingly at me) and meeting was abruptly adjourned.

In this case, I don’t think there were any good actors.

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