Kenneth Fisher has a user which should have rights but is unable to access the database in question:
The other day I ran across an interesting problem. A user was logging in but didn’t have access to a database they were certain they used to access to. We checked and there they were. Not only was there a database principal (a user) but it was a member of db_owner. But still no go. The user could not connect. I went to the database and impersonated them and then checked sys.fn_my_permissions. They were definitely a member of db_owner. I tested and yes, I could read the tables they needed, and yes they could execute the stored procedures they needed to execute. So what was wrong?
Keep those principals in alignment.