Jordan Boich tells it like it is:
As anyone in IT will tell you, when an outage strikes, and all hands are on deck, that is something that will wake you up faster than any cup of coffee. That was me. Waking up trying to get my bearings to take part in addressing an outage with my bed-head in full effect (Thank you Microsoft Teams for giving that little preview window to show what you look like before you turn on your camera).
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