Kevin Hill broaches a challenging topic:
Your systems, your data, your customer experience – they all rely on that “invisible” database engine humming along behind the scenes. And if you’re responsible for keeping it running, you need the budget to do it right.
Here’s how to make your case without getting buried in tech jargon or glazed-over stares.
Dave Wentzel has a very solid response to this in the comments. My point of emphasis is working in business terms. Think in terms of return on investment, especially if you can calculate it. That’s a real challenge for technical people because we think in terms of capabilities and don’t have much information on the practical effects of whatever it is we do all day, but figure out what your company uses for cost analysis and try to work in those terms.