Preventing Event Storms

Kenneth Fisher has some good advice when dealing with event notifications:

One of the most common ways to get an event notification is by email. So what happens when you get 500 emails in a day and only one or two are actionable? Do you read every single email? Spending quite literally hours to find those one or two gems? Or do you just ignore the whole lot and wait for some other notification that there is a problem. Say, by a user calling you?

Next, let’s say you have a job that runs every few minutes checking if an instance is down. When that instance goes down you get an immediate email. Which is awesome! Of course then while you are trying to fix the issue you get dozens more emails about the same outage. That is at best distracting and at worst makes it take longer for you to fix the issue.

Fun story time:  at one point during my work career, there was a person (not me!) who accidentally broke every single SQL Agent job on dozens of instances and nobody noticed it for hours.  These weren’t production instances so it wasn’t the end of the world or anything…except that included in the broken jobs were a bunch which ran every minute.  And alerted every minute.  Via e-mail.  The entire database team essentially lost e-mail access for 3 days as there were so many messages coming in that it overwhelmed our provider’s ability to serve messages to us.  This type of mistake can happen, and if we had put into place some of the things Kenneth talks about, the consequences would have been less severe.

Related Posts

Creating Timelines With dbatools

Marcin Gminski shows how to pull SQL Agent and backup history out of SQL Server and display it as a visual history timeline: Currently, the output from the following commands is supported: Get-DbaAgentJobHistory Get-DbaBackupHistory You will run the above commands as you would normally do but pipe the output to ConvertTo-DbaTimeline, the same way as you […]

Read More

Changing SQL Agent Job Owners

Jason Brimhall shows us a quick method for changing SQL Agent job owners: It is not unusual to find a server where some random user created a bunch of jobs to be run by SQL Agent. Sometimes, the user creating the job(s) sets themself as the owner of the job. There are certain cases where […]

Read More

Categories

March 2017
MTWTFSS
« Feb Apr »
 12345
6789101112
13141516171819
20212223242526
2728293031