Power BI Gateway Troubleshooting

Adam Saxton has four tips to assist with troubleshooting On-Premesis Data Gateway issues within Power BI:

We know that the problem is remote applications being unable to connect to SQL Server. I want to simplify this and get the gateway out of the picture.

A lot of times we can become fixated on the app we are looking at and ignore other possibilities. You may know that locally works and remote does and start looking at why the gateway specifically isn’t working. Maybe you start to think something on the Power BI side is broken, or maybe we can’t talk to the Azure Service Bus. This is why I like to remove the gateway from the picture. Or, if you had a custom application, let’s remove that from the picture. Simplify as best you can. This helps to exclude a lot of potential complexity.

How do we do that? You can use the same test that you used locally! Use something like a UDL file or another tool to see if it can connect. Because it is SQL Server, I’d really like to try Management Studio. Management Studio uses .NET as does the gateway. To start, it doesn’t necessarily have to be the same machine as the gateway. If you have a different machine that has Management Studio installed, use that! If that works, then we may want to do the test specifically from the gateway machine.

This is a good troubleshooting guide, dealing with some of the more likely causes before moving on to the esoteric issues.

Related Posts

Embedding Images In Power BI

Zach Conroe shows how you can embed an image in Power BI: The good news is that there are workarounds to this challenge. We are going to reconstruct the above use case and demonstrate how to pull in images from a local database, and then use custom columns in Power Query to reformat the source […]

Read More

Getting A Specific Rank In DAX

Marco Russo shows us how to get the Nth element in a list using DAX: The complexity of the calculation is in the Nth-Product Name Single and Nth-Product Sales Amount Single measures. These two measures are identical. The only difference is the RETURN statement in the last line, which chooses the return value between the […]

Read More

Categories

September 2016
MTWTFSS
« Aug Oct »
 1234
567891011
12131415161718
19202122232425
2627282930